Quick bit of advice required if you can, ladies & gents. I left the Army in September after 22 years, and started a real job. Trouble is that, despite frequent phone calls to Glasgow, and P46 reminders, I have still not received my P45. Phoned them 9 times; the first 6 times they swore blind they had sent it; the last 3 times they admitted they hadn't and they would stick it in the post immediately. Needless to say it didn't happen, and in the meantime I am still paying ridiculous amounts of tax because I'm on an emergency tax code. I know I will eventually get it all back, but that's not the point. My outgoings are significantly higher in civvie street and the salary is lower. I'm not actually suffering financial hardship, but I certainly notice the difference. I seriously feel like complaining, partly for the inconvenience that they have caused me, but mainly for all the lies. Anyone have an address that I can send a letter to where my complaint will actually be effective, and not just ignored like all my phone calls? Grrrrrr!