Just seen the RAF report on the first week of JPA, and it does not make good reading. The Help Centre seems to have some problems, in that it is not very helpful and the staff appear untrained, they are not making their targets. Responsibilities and Roles. A total shower it appears. Wrong roles have been assigned, permissions are all over the place, which means that overall system security and durability are brought into serious question. System performance is poor, even with very limited numbers. No user-load testing then? Built in reports - allegedly they are in there, but the users are still trying to find them! Workaround Number 1 is incoming.... Report of a report which took 2 hours to build and then generated a "Null" response! Lots of data missing from some reports, too much returned on others. Data migration - slow and incorrect. User Training - not completed and work backing up daily. Posting and Allocations - withdrawn from use until JPA fix roles. System confidence is at a level you would therefore expect! RAF are glad that they kept legacy systems on a "just in case" basis. Are we watching and learning?