After recently going on a exercise, and flying by civvy air, i need to put a few claims in. Mainly excess baggage claims, hire car costs etc etc. While processing this on JPA, it came up with loads of points which needed addressing. I tried ammending the details, but its just constantly fobbing me off. I wouldnt be that bothered, except its about 360 quid that is owed to me, and which i shouldnt of had to pay in the first place, if my MT and clerks had sorted their lives out. Is there another way around this problem, besides going to my clerk who is also a civvy, and as useful as a chocolate fire guard? Or am i just going to have to process it all on paper and send it to JPACC? Sorry for the rant, im just a little annoyed with the fact that JPA was ment to simplify everything. Everytime ive tried to claim something through JPA, it just seems to give me a 2 finger salute and laughs at me.