JPA and leave balance

#1
My leave balance for this year is 37 days, I have taken nine days and our "manual check" says I should now have 28 days. Why does JPA still say 37? All the leave passes have been done correctly on the system.

Also, how do I get relocation leave added so I can book time off as relocation leave? Whenever I try it comes up in red and says I'm not allowed to book relocation leave.
 

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