On Glen Mansel interviewed the Army Head of JPA team, not sure if it was a offr or civvie from Glasgow

Glen: “Is everyone in the Army today getting the pay and allowances that they are entitled to ?”

JPA: “As far as we know, yes”

Am I the only one with problems ? Are the problems experienced in units told t them ? I've not paid for my quarter or fuel and light, had LOA or the correct rate of pay since arriving in March. Coy clk says she doesnt know enough to deal with pay issues, I go to the RAOWO tells me he is not finance [what does that ****ing mean ? he is the badge man ??] the FSA says he has reported my problem and JPA are dealing with it, I explain I must pay my mega Mess bill post summer ball and the rsm/PMC won’t wait for JPA, I go to the RAO and she says it is a techy issue she can’t deal with [so what do RAOs do then?] back to the FASA who phoned JPA, tells him it is a unit problem they must deal with. Everyone blames everone else, why can noone in the SPS or JPA sort ths out. I am Inf, SPS sahould sort this out for me. Im back to square one and going around in a spin of shoulder-sliding.

If the SPS were a bank I would change account to anoither branch.

Mrs JPA whoever you are, there ARE pay problems and yoyu need to get get the details from units because they do not know how to sort JPA problems once they happen.

Could be worse mate, I have not been paid AT ALL since march!! They have even changed my records from a 10 yr cpl to 10 phase 1 recruit. JPA's answer? they cant help me!
and any problems that occur at the moment - the standard reply from JPA Help desk is

'cant do anything until after the go-live date'

even the ones who work ther are not too happy

Have removed names and email addys to protect the guilty.

Subject: cheery-bee

Well folks, my time here has come to an end...

I've had just about as much as I can take of this place. Never in my puff have I worked in such a bizarre environment.

We get trained on the systems through emails! (what's that all about? no wonder none of us have a clue!)

We can't swap shifts, even though we all do the same job and have the same skills.

We can't take holidays, even though we put in for them 5 weeks in advance. We can't even speak to CST ourselves, god forbid we should distract them from their tea/coffee and finger buffet (what do they actually do?) and why we have to go through management is beyond me!

And speaking of management... How any of the supervisors got where they are is a total mystery to me! They know absolutely nothing about anything. (but then if they had the same training as me, two weeks of playing solitaire, that would explain it)

You ask ******* (anyone got a breath mint?) for assistance and all you get is either a blank look or told she's busy (once again, what does she actually do?)

You ask ******* for help and you're given the most false smile I think I have ever seen, and she has no clue what you're talking about.

And ******* just as bad!

You've got ***********, now I've never seen anyone so misguidedly full of their own self importance! He thinks he's a pure stud, am I the only one that thinks he's a greasy little weasel? He's gross! He's just a total plamf. It's sad!

And then there's ******** who seems to think he's a supervisor, but is actually not! But he seems to have delusions of grandeur because his signature on his emails says "supervisor". Why this has never been picked up by higher management is a mystery, but then they're hardly the brightest bunch of people are they?

They actually seem more interested in meeting their stats than focusing on staff morale or providing a decent service to the folks that are out there fighting for our country! I've honestly never seen anything like it... we get three calls in the queue and they all start flapping and running about looking for folks to stick on the phone.

I remember one day I was in "work" because my JPA wasn't working and the calls went up to like 4 in the queue and they all started flapping their wings and put people on the phone to answer calls, just to put them back into the queue... now is it just me, or is that not the most ridiculous thing you have ever heard?

But hey, all in the name of stats eh! Who cares that we're not providing a good service to the punters, so long as management look good... tis a joke!

But hat's off to the team leaders that actually go out of their way to help us when we're stuck! Though there aren't many of you, we salute you!


I'd love to say it's been a blast, but to be honest it has been one of the worst jobs I have ever had. And I won't miss it one little bit.

Don't get me wrong, I've met some cracking people along the way. But that doesn't take away from the fact this place is soul destroying!

So, I'm off and I aint looking back... but finally before I shoot the craw...

Here's to all beautiful people (you know who you are)

Here's to all the weirdos (we know who you are)

And here's to the supervisors (karma's round the corner)

And finally... here's to pushing your staff out the door!

Cheery bee peeps, be seeing ya



I was told that if I did not do my bit to ensure that all soldiers were PAID, FED and got their MAIL, my feet wouldn't touch!

Reaping the 'benefit' of leaving the MROs and RPOs, where the staff, 95% civilian, really cared about and knew THEIR soldiers. Politicians knowing best what is good for the Army, compliant senior officers and all dressed up as 'savings'.

Whatever, it always the soldier who ends up being 'cattle-trucked'.

What would be the consequences if 'fangy1' wrote to his or her MP or to an MP known to be interested in Service matters ?

Can 'fangy1' write directly to the Adjutant General ? If not, why not ?

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