JAMES and WFM Type Question

Wasn't sure who to ask, so hoping someone can point me in the right direction.

My RSM has just been commissioned and is going off shortly to be an MTO. I've booked him onto the MTOs course no problem - but cannot find anything about the JAMES system that he has been told he needs to be able to use / know all about. I know that it has got something to do with Whole Fleet Management, but that's about it - can anyone shed any light for me.

Would appreciate any pointers

Many thanks

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