Right, I'm not exactly a techy wizard and place myself only a couple of steps above IT mong and that is probably what has led to my current predicament. After having a bit of a clean up on my laptop to remove things I didn't really use and to speed this beast up a bit, I have now opened myself up to all sorts of hell...I have been swamped with viruses and in short - my laptop is buggered. I am getting constant error messages that are saying I'm infected and prompting me to buy software - which I can tell is a ruse. Funny how a lot of actions are disabled and yet it guides me to a page to enter credit card details and buy their goods! Also Internet Explorer is down and yet I can open Firefox and get internet access via that and all seems well here. I have managed to do a scan and it listed dozens of problems such as 'trojan-spy.win32' and 'roguew32' and 'worm:w32' Are there free tools out there to clean up and remove these viruses...I'm hesitating buying anything and using credit card online at moment and wondering if people can advise what the best course of action is - apart from throwing this bloody thing out the window. I have googled a few things but thought I'd turn to the sage like advice of the geeks and boffins on here!