Got a disinterested reply from the normal channels as per SOPs at my TAC so was wondering if anyone could provide any gen on here: Got a soldier joined the TA in March 2007 but left to go on FTRS with a regular infantry battalion for 2 years from February 2008 until March 2010, at which point he returned to the company. This April marked his his sixth year but he is only on pay scale level 3. On enquiring as to why he is not on level 5 / 6 he was told FTRS service does not count towards upgrading. I have since asked if this is the case and was told it will be looked into; which it no doubt won't. Also, he has been told he is not entitled to the Diamond Jubilee medal as FTRS does not count toward the 5 years aggregated service as of April 2012. Thanks in advance.