True. The system makes it difficult for everyone, even genuine claimants. The usual skivers just learn how to play the game, while those actually looking for a job often fall foul of the system.Discounting the many claimants who are genuinely trying to find work, there are indeed many lazy mongs on benefits who know how to work the system.
Job Centre staff can have as many as 30+ interviews each day to conduct, and can have as little as 5 minutes with claimants. In that 5 minutes, they have to carry out an ID check, review job seeking activity, answer questions about the claim and obtain a signature to prove attendance, then inputting the evidence onto a computer record to generate payments. 5 minutes is barely enough to cover the absolute basics.
What this means is that the staff simply don't have the time very often to investigate individual dodgy job applications, the paperwork for which can take up to 30 minutes to complete and submit. When they do put a case to a Decision Maker, it's often one word against another and a sanction is not legally possible, so fails.
In the old days, Job Centre staff had much longer to conduct individual interviews, such as 30 minutes, and could actually do their jobs better. This could be providing help and advice to claimants, and arranging interviews with employers, or submitting the dodgy wastes of oxygen for a Sanction recommendation. The staff often take a kicking for being cruel and heartless, but in my experience, they have their hands tied with a lot of red tape. That's partly why the oxygen thieves get away with what they do.
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