I thought I'd ask for some advice on here, to see if anyon could assist a directionally confused lad! I'm 25, working in the TA's as a Sig and am IT focused, but I lack a decent career direction and was wondering if anyone here could help me out a bit or at least aim me in the right direction. After several years of toying in IT as a side-line job and doing an Accounts Payable job for many years, I recently decided that I wanted to do a full-time job in IT - so I told my nice Account Payable boss what she could do with her invoices and years of sh*te, collected my wages and headed over to the local Hospital and nestled into the IT department like a baby to a tit. Sadly after taking the job on, I found myself sat on the Helpdesk for nearly a year now, advising arrogant Doctors on how to use their PC (Even how to switch it on!), PA's on how to use Email and Word (And each one swears blind that they have to use it as part of their job, they know what they are doing, and refuse to attend any training classes), and resetting passwords of people that are off work for more than 2 days because they can't remember it. To make it worse, I have to sit back and watch the Technicians (All got their jobs through time served, and not a single qualification between them) sit around, let the jobs pile up, and complain about them, instead of cracking on with them, ie, networking PC's to printers, setting up VTC's to work, networking, hardware faults, special projects, etc. As you can guess, I kinda hate my present job role. What I would appreciate is a little guidance in what I could be doing instead of sitting stagnant at my desk all day. I've applied at my college to do a HNC in Computer Studies, but apart from that, I haven't a clue where or what I want to be doing after it. I've thought about heading to the Police to do a few years as an officer before heading over to the IT side of things as in comms, hardware, etc, or applying as a Police Staff to do the office-based IT side of things. Is there anyone here that is currently in the Police, or has worked for them in the past? Is there anyone here that has recently entered IT and has any good advice for someone trying to get in? Any advice would really really be appreciated!!!