About 4 years ago, I was digging out a front garden (mini digger) for a 'soakaway,' I hit a gas pipe at 200mm. There was no warning, nothing, (usually, I take it down to 4 or 5 hundred and then go really steady with another bod watching closely, I'll then hit marker tape and then pea gravel.) We stopped work, called the gas people and waited. About 30 minutes later a guy showed up in his van, had a look, typed some stuff into his laptop and phoned for a crew. Thirty minutes after that, two blokes rocked up, an older chap and an apprentice. The first guy stayed in his van whilst the other two repaired the broken pipe. It took them about 20 minutes which I thought was pretty impressive.How so??? It wasn't set at the pre determined depth, so how can he be at fault???
I was told that I (the company) would have to pay, despite protesting loudly that it was too shallow and had no warning features. The bill arrived. £300 for the laptop guy, (That was outrageous) £200 for the older repair guy and £100 for the younger one (that was marked on the bill as an apprentice.) VAT was added to give a total of £720. The boss was livid and protested again, formally in writing and was fobbed off. It wasn't really enough to warrant an insurance claim so he paid it.
It didn't seem right or fair at the time, and it doesn't now, but there you go.