Once he'd seen it for himself he was happy to accept what I said in future so it was probably background. He'd previously been the GM of a solicitors practice so didn't have any experience of what we did.
Bringing it back to the thread, do you think that was a personality issue or was it more of an issue of background? i.e. if the person had been someone who'd been there done it, they'd have believed you?
My point is, it's potentially not the leadership model that would have made one iota of difference here.
Once he'd got his feet under the table hr was probably the best I've worked for shoreside.