I am currently waiting on a substantial amount of back pay to be paid to me. I have been in contact with the relevant people in the CoC chasing things up, however this dates back to Feb/Mar this year. Obviously JPA coming in didn't help matters, but I'm repeatedly told that the delay is down to a back office backlog on processing spreadsheets and that it 'should appear in this months pay'. Nobody can give me a straight answer on: a) when the money will be in my bank account. b) just how much I am to expect. On a personal level I find this unacceptable. In a civvie job the payroll dept would be expected to sort pay issues out pretty rapidly. I've now been waiting for almost 8 months with nothing in sight. How long do I wait before escalating things? Having said that, how would I go about doing so?