How long to wait?

#1
I am currently waiting on a substantial amount of back pay to be paid to me. I have been in contact with the relevant people in the CoC chasing things up, however this dates back to Feb/Mar this year. Obviously JPA coming in didn't help matters, but I'm repeatedly told that the delay is down to a back office backlog on processing spreadsheets and that it 'should appear in this months pay'. Nobody can give me a straight answer on:
a) when the money will be in my bank account.
b) just how much I am to expect.

On a personal level I find this unacceptable. In a civvie job the payroll dept would be expected to sort pay issues out pretty rapidly. I've now been waiting for almost 8 months with nothing in sight.

How long do I wait before escalating things? Having said that, how would I go about doing so?
 
#2
I have been waiting now for 11 months for pay. I wouldn't hold your breath mate.
 
#3
Take legal advice under "employer with holding-pay"

Then present the legal letter that the solicitor would produce for you into the RAO and push it up the chain

Should get results fairly quickly as was a case at my unit....

Yet again another example of double std's -

if you owed THEM money, its gone within a month from your wage, or your labelled a debter and charged

But if the Army owes you, well that ok then... just sit quietly.

I think not!!!
 
#4
Go to your pay office and demand an Early Payment In Cash (EPIC) for all money due. It is not difficult for them to do and they then deduct it from your pay once it is sorted out.
 
#5
I ended up calling JPA who've now said finally I will get paid in December. I doubt very much that I'll get paid the right amount, but at least it is getting somewhere. My unit would not have paid me in cash and pushing threats of legal action would not have made me the most popular bunny with any level of the CoC. Calling seemed to work best for me - fingers crossed.
 
#6
"pushing threats of legal action would not have made me the most popular bunny with any level of the CoC.."

funny how when there names are mentioned they hide behind rank isnt it...
 
#7
No point in demanding an EPIC as it is recovered on the next payrun. So back to square one.

We have guys still waiting on money back despite faxes to APC in Feb 07, IRP Spreadsheets and the new spreadsheets.

We await an official answer from JPAC!

Jockster
 

elovabloke

ADC
Moderator
#8
It appears you now have a proper complaints procedure with its own boss Here may be an idea to use it.
 
#9
I will ask then, what back pay are you waiting for,as I can tell you now all IRP spreadsheets have been dealt with so someone is blowing smoke up your arrse. Give us more details and I will look into it
 
#10
elovabloke said:
It appears you now have a proper complaints procedure with its own boss Here may be an idea to use it.
However the complaints commissioner is not actually in post until January as she is apparently undergoing a "comprehensive induction process". Basically being taught how to fob people off... no changes there then.
 
#12
Got same problem, especially as it is a Pre JPA legacy issue-awaiting Nov pay statement. Will try AGAI 80 if not resolved. Might try the legal route after that.
 
#13
Ewan2000 I have guys waiting on refund of food accom for period Jan - Mar 06 due to living out, a guy who is owed 1 months promotion pay due to a typo on UNIMONG and another who was instr on Ex SNOW WARRIOR and should have got Field Conditions.

All were on IRP spreadsheet - first line was actioned and remainder not. Faxes were sent to APC in Feb 07 and have since submitted the new style spreadsheet.

We await this months payrun with hope......

Jockster
 
#14
Jockster915 said:
Ewan2000 I have guys waiting on refund of food accom for period Jan - Mar 06 due to living out, a guy who is owed 1 months promotion pay due to a typo on UNIMONG and another who was instr on Ex SNOW WARRIOR and should have got Field Conditions.

All were on IRP spreadsheet - first line was actioned and remainder not. Faxes were sent to APC in Feb 07 and have since submitted the new style spreadsheet.

We await this months payrun with hope......

Jockster
Jock, to be honest I wouldn't rely on these spreadsheets anymore, you would be better sending up an I Support for each individual case, wait for the outcome then use the Tiger Team system. If your RAWO knows the desk officer involved with your unit they normally assist greatly in getting payments actioned. Unless the guys are strapped for cash I wouldnt bother using the EPIC system through the FSA as this will only compound the problem and confuse the guys even more as to what they owe and are owed.
 
#15
Ewan we have already I Supported all matters and been told to submit on spreadsheets - again! We await with bated breath.

As for RAWO we don't have one and I suppose I am as near as we get!!

As for EPICs I agree in my humble they are truly useless!

Jockster
 
#16
Jockster915 said:
Ewan we have already I Supported all matters and been told to submit on spreadsheets - again! We await with bated breath.

As for RAWO we don't have one and I suppose I am as near as we get!!

As for EPICs I agree in my humble they are truly useless!

Jockster
Jock, see the following link:

http://www.ipublish.dii.r.mil.uk/nlapps/docs/default.asp?id=8312

Revised Procedure for Pay, Allowances and Charges Occurrences Dated Prior to 1 Apr 07

The last date for submission of IRP Spreadsheets by units is Fri 27 Jul 07 and these should reach SPVA(G) by COP 31 Jul 07. The volume of occurrences with an effective date prior to 1 Apr 07 has reduced sufficiently to cease the bulk entry IRP Spreadsheet process and replace it with individual Template Spreadsheets. From 30 Jul 07, unit HR Administrators are to complete the attached spreadsheet and forward it electronically to the following mailboxes

Like I said Spreadsheets are dead now so I wouldn't expect yours to be actioned.
:( :(
 
#17
Ewan your link doesn't work however I presume it would lead to Op Bulletin 0707-010? These are indeed the Individual Template Spreadsheets that we have submitted and yet to see actioned!

Jockster
 
#18
Jockster915 said:
Ewan your link doesn't work however I presume it would lead to Op Bulletin 0707-010? These are indeed the Individual Template Spreadsheets that we have submitted and yet to see actioned!

Jockster
Jock,

last month when I chased our last spreadsheet up I got the answer albeit polite "poke it use Op Bulletin 0707-010" so would be interested to know if yours actually does get actioned. I was told that desk has now been closed down.

To be honest when I find a decent clued up bod in Glasgow (very rare) I try and use and abuse him/her for most queries. :roll:
 
#19
deejay075 said:
Go to your pay office and demand an Early Payment In Cash (EPIC) for all money due. It is not difficult for them to do and they then deduct it from your pay once it is sorted out.
Current practice is to Pay the difference (only if it is a JPA related problem) on an MOD F 300, although it states that these are only to be used for advances of travel and subsistance we have been told to use them for this purpose, and this policy is apparantly army wide, The advantage of using this form is that they can be held in suspense and processed once the problem has been sorted, EPIC's have to come out after 30 days, thus compounding the issue, do not use EPIC's, if you have waited this long EPIC's are no solution.
 
#20
[quote="ewan2000]
Jock,

last month when I chased our last spreadsheet up I got the answer albeit polite "poke it use Op Bulletin 0707-010" so would be interested to know if yours actually does get actioned. I was told that desk has now been closed down.

To be honest when I find a decent clued up bod in Glasgow (very rare) I try and use and abuse him/her for most queries. :roll:[/quote]

Ewan for info we have now seen the payrun for this month and all outstanding entries submitted on the new Individual Templates have now actioned and the guys have received their money.

So the new system does work but just takes a bit of time - at last some good news! :D

Jockster
 

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