Back in the summer I got a nice letter From HMRC telling me I was paying too much tax. A cheque and a new tax code were enclosed. I phone HMRC and asked what I needed to do re my employer and new tax code . "Don't worry-we'll tell them automatically" No change to tax code on JPA payslip. "We haven't had notification" says JPA OK-I phone HMRC-"We'll tell tham again and send you a drop copy" which they did. No change to JPA tax code "Sorry we've not had notification-why don't you fax us your copy and please send it twice as the fax machine is a bit dodgy"-which I did. No change of tax code on JPA Payslip I put in a request to fid out why they hadn't acted on intormation which HMRC had sent twice and which I had sent twice. The response was......................... "We haven't any record of having the information sent to us-please fax it again after Chrismas" Sure this is just another JPA balls up - and they have only just started paying me correctly after 10 months (but still owe me a wad of back pay), but given that it is a legal requirement to pay tax surely they should be able to change a tax code after being given the information 4 times, or am I being hopelessly naive?