Holding Incorrect Information

Discussion in 'Int Corps' started by Dubb_al_Ibn, Jul 31, 2007.

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  1. Just received an unsolicited letter from a motor dealership in a near-by (very wet) town.

    My name, address and post code all perfectly correct. Then it goes on to say, "Dear Mr Dubb, according to our records you are driving a Scenic 5Dr 1.5 dCi 86 Dynamiqu and due to record level of sales, blah blah blah we need your car for part exchange etc, etc."

    Just a couple of minor points:

    I've never, ever been to this dealership or any associated garages.
    I've never bought anything from them.
    I am not driving any sort of Renault (even though I had one a while back, not a Scenic, from a different, independent dealer in a different town).

    So how did they get my name and address and incorrectly associate them with a Scenic ? I know that the sensible thing to do is ring them and ask that question and then demand that they remove my details from their records. But...I can't help thinking that all you information warriors out there might have some other suggestions that would be more fun (and possibly more profitable).

    Ask for disclosure under data protection act and if they don't reply in forty days... etc. Do dealers pass around personal information with their competitors and is that legal under DPA ?.

    Have any arrsers got any suggestions as to what we could do. I bored after nine days without running water.
  2. Under the FoI Act they are obliged to divulge how they obtained and how they store any information on you - so ask them!!!
  3. Mr_Fingerz

    Mr_Fingerz LE Book Reviewer

    www.ico.gov.uk the information commissioner would be a good place to start.
  4. Might be a case of identity theft, go here http://www.equifax.co.uk/
    and get the Equifax Credit Rating thingy at £12.95 to get both credit scores
    you can get it instantly after proving who you are with a series of questions.
  5. Thanks guys. All good stuff and sensible, too. I thought I was in the wrong forum for a moment, there. The usual sarky bunch must be on holiday !

    I sent my request for info this afternoon but didn't add anything about the current records being wrong. We'll see what happens.
  6. They can get name and address data from the Electoral Roll. Unless you opt out the council can sell this data to marketers.

    Also, you need to be careful every time you fill in a form with personal data. There's nearly always a load of tiny print saying 'we can sell your details to marketeers if you don't tick this box'.
  7. It's an annoyance but they probably got your details by, what is within their standards, some fair and square method such as buying them.

    Mind you, if they have a freepost number, correctly-packaged old car batteries cost a fortune by freepost to the account holder, and they might find them handy (acid removed, please). Tell them it's all that's left of the car but they can have it for free.

    Is that the sort of thing you were looking for? Here to help. MK
  8. Send the guys from sunglow heating services round to see them :wink:
  9. If you go to www.192.com you can purchase a CD with the entire country's electoral roll on it.
  10. Try speaking to Citizens Advice, they can book you a free session with a solicitor. Ask about invoicing them £25 for unsolicited mail, there are laws regarding it
  11. Fill a washing up liquid bottle full of brake fluid. Visit the showroom, and whilst browsing spray liberally over the sides of the vehicles as you pass. Harmless fun for all the family!
  12. No. We are still. Try getting all the adverts from the Sunday papers, fill them in with their details and send them off, reroute all the viagra, penile extension and female "companion" ads to their email address.
  13. They rang back today and said the usual about sending them a £10 admin fee for sending the information. But the interesting point is that they had worked on a car that I used to own but it had been written off (mud on the road and a deep ditch, honest). The insurance company had sent it to this particular dealer's body shop and that's how they had my name and address from the write-off paperwork. However, the phone call they made today was to my mobile...and I don't remember that being on the insurance paper work....or am I just getting paranoid.
  14. Just because you're paranoid, it doesn't mean they're not out to get you. It just means you've found out!