HMRC seem no longer to want to email anything to anyone ever

#1
Having been locked in mortal combat with HMRC staff over a long outstanding and non-trivial refund due to me, last week I sent some stiff letters of complaint to senior beings in HMRC and my MP.

Had the desired effect and I was promised a full resolution by this morning. Nothing arrives.

So I call up the direct line of the actually very helpful lady who has been tasked with sorting the mess out. It went like this:

B: "Hello Nice Tax Lady, 'tis I Blogg, the bane of your life. Anything for me?

NTL: "Yes, all sorted and we will be getting a cheque out to you for £XXXX early in the new year. Letter in the post."

B: "A thousand thanks, NTL, but that sounds just a wee bit less than I worked out so could you bung a copy of said letter/schedules by email to me?

NTL: "Errrrr no. New panic policy essentially means that we cannot send anything that contains personal information by electronic means even directly to you."

B: "How about if I email you saying that I authorise you to do so entirely at my own risk?"

NTL: "Have to speak to boss." pause "He says we can now do that only in exceptional circumstances. Sorry."

WTF??? Somebody tell me this is complete b0llox: how can a Government Department that is about to FORCE huge numbers of people and businesses to file tax returns by electronic means only suddenly revert to snail mail only? 8O
 
#2
Its ok Blogg I've just checked my inbox , the e-mail from HMRC to you says....... (just kidding )

Been down that route too , then the snail mail will take for ever and be wrong.

WW
 
#3
I should be very, VERY, careful implying criticism of HM's Revenue & Customs - brainchild and predictably: shambles, of 'Mr. Bean'.

The moderators on this site do not appreciate anti-'Bottler' posts.

Remember, if you have 'run' the economy of Great Britain for ten years; and, have inherited the other top-job - you are not happy to receive the 'in-coming', despite most of it justifiably aimed at you.

Posters: this nation is financially 'cream-crackered', 'cattle-trucked' if you prefer, and it is the one-eyed oik whose fault it is!!!!!!

Get real Great Britain. Giving more to 'overseas development' (graft for fat semi-literate shites in Africa) than to the Armed Forces is cause for revolution!!!

I am proud to be labelled an: 'Oxygen Thief' on a site has become a limp-wristed, apologetic excuse for the indefensible Labour government and their 'lackeys' the inexcusable Liberal-Democrats - exemplified by: 'Optical-Limp Dick'.
 
#4
lsquared said:
I should be very, VERY, careful implying criticism of HM's Revenue & Customs - brainchild and predictably: shambles, of 'Mr. Bean'.

The moderators on this site do not appreciate anti-'Bottler' posts.

Remember, if you have 'run' the economy of Great Britain for ten years; and, have inherited the other top-job - you are not happy to receive the 'in-coming', despite most of it justifiably aimed at you.

Posters: this nation is financially 'cream-crackered', 'cattle-trucked' if you prefer, and it is the one-eyed oik whose fault it is!!!!!!

Get real Great Britain. Giving more to 'overseas development' (graft for fat semi-literate shites in Africa) than to the Armed Forces is cause for revolution!!!

I am proud to be labelled an: 'Oxygen Thief' on a site has become a limp-wristed, apologetic excuse for the indefensible Labour government and their 'lackeys' the inexcusable Liberal-Democrats - exemplified by: 'Optical-Limp Dick'.
Apologies to all as this isnt the NAAFI.

STFU Isquared you useless weasel.
 
#5
If they have done the same as the MOD and sacked the clerks to pay for the IT, no-one will know how to send snail mail and then file and archive copies of the correspondence.

This will be very interesting!

I hope they still accept electronic filing of tax returns otherwise I am up a creek without a paddle!

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