Discussion in 'Gaming and Software' started by gladimout, Jul 26, 2009.

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  1. I tried to install a bluetooth dongle last night, after the install it said I needed to restart my pc. Upon restarting it's become apparent that all my prog files have vanished???

    I'm running Vista on a Dell Inspiron1525 approx 14 months old.
    I dont believe it's wiped my prog files, I think theres a corruption somewhere not allowing windows to see them?? I've tried a system restore (several times) it took 45 mins approx then shut down and told me there was a problem there too!!

    Any IT type peeps have a scooby??

  2. msr

    msr LE

    Sounds like your antivirus has munched some system files.

    Which antivirus programme do you use, and when was it last updated?

  3. I think it's more likely that your user profile has been mashed - can you find the programs by browsing your hard drive?
    You should start looking in : C:\Program Files


  4. At some point you may have partitioned your hard drive and in non techno terms your old programme files are on one partition and the new ones on the other half! Try reloading it and watch for the prompt!

  5. Using Norton System Works - It updates quite regularly?

    Thr partitions are OS (C:) and recovery(D:)
    Not all the prog files are in C:program Files.

    I was advised to check the following;
    After hours of research and cursing when my own disk cleanup decided to kill my OS, I figured I'd try to find a cure - and I have!

    Open Regedit (start - run - regedit) and go to:


    There you will find 4 keys called Windows error reporting.
    Now if you look closely you will see that one (or more) is missing the Folder string.
    Now, lets get to fixing it.

    If you are in the " Windows Error Reporting Archive Files " key

    Right click - New - Expandable String Value.

    Call it Folder and use the following entry:


    If you are in the " Windows Error Reporting Queue Files " key

    use: %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportQueue

    If you're in the " Windows Error Reporting System Archive Files " key

    use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportArchive

    and if you're in the " Windows Error Reporting System Queue Files " key

    use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportQueue

    All is well there??

    When looking at the following in the regedit HKEY_LOCAL_MACHINE\SOFTWARE - the majority of prog files are there, I'm not about to go fudging with stuff in the regedit because to be fair I'm a techno biff!!

    Bloody frustrating, I dont want to do a total format as all my bloody emails will go!

  6. What, you pay for AV???? Each to there own I suppose :D
  7. Came with the machine! It hasn't expired yet so must be less than 12 months old!
  8. msr

    msr LE

    But surely you have a tested (i.e. restored) backup...