Help with Wireless Connection

#1
I'm having problems with my wireless connection and as I'm not great with technical things I have no idea why or how to solve it. My laptop has been picking up my wireless connection fine for ages, but all of a sudden it won't detect it. It picks up everybody elses in the street but not mine. If I plug it into the router I get internet access, it just won't pick it up when unplugged.
As I said I'm not great with PC's but I have tried doing a system restore and I have tried turning off the router to reset it, but still nothing.
I have no idea of what to try next.
 
#2
Which operating system are you using?

msr
 
#4
First thing to see is whether the problem is with your computer or your wireless router. Do you have a mate locally who has a wireless enabled box? See if they can see your connection.

If they can - then you have a computer problem, if not, 'tis probably the router.

If the computer (I am assuming some form of Windows) remove and reinstall the driver for the wireless card. Try to get the newest version from the manufacturer's web site.

If the router, try updating the firmware (there should be a web admin application available on the router's internal IP address.) Then check to see if the wireless is turned on. If you still cannot see it or connect, temporarily remove any MAC address filtering and encryption and try again.

If that doesn't help, post some more details (OS, as msr asked for, wireless card and router manufacturer and precise type.)
 
#5
heck your PMs
 
#9
I never had problems with my pc but sometimes the laptop drops the wireless connection and tries to dial the old ISP connection no. I usually go onto TOOLS, INTERNET OPTIOBS,CONNECTION and take the first option never dial a number followed by APPLY and OK

Have you tried the repair wireless connection option.

If all else fails do the switch off at laptop/PC and router wait switch on router, get your lights etc and switch on your pc.

One of these options always works for me with BT Total Broadband/Yahoo - they also have a pretty good helpdesk where there is not much need for pigeon urdu or punjabi.
 
#10
Sounds like the router is fooked tbh, especially if you can see other routers but not your own.

Best thing to do would be to change the default channel that the router broadcasts teh wireless signal on and if that doesn't work then change the type of encryption. Change it to WEP, WEP is crap but usually works better with most computers than the others.

To access the router through a web interface you will need the IP and you will need to be plugged in with an ethernet cable. To find the ip once cabled in do this...

Start > Run > Type 'cmd' > Type 'ipconfig/all' > Find the address of the default gateway (usually 192.168.0.1, 192.168.1.1 or 192.168.1.254) type the given address into a web browser and away you go.

Default passwords are normally user: admin pass: admin - but depends on the router. Sky routers are user: admin pass: sky BT routers are admin admin
 
#11
Hello,

anyone who has a BT Home Hub may have been affected by the recent software update.
If the internet was being used at the time the update failed.
In my case that meant a dead home hub just as I was in the middle of filling my Christmas orders.
No lights on,no response at all.
It was fixed after a long chat with BT's technical people to complete the software upgrade.

Another problem I have seen a few times with laptops is people accidentally switching off the wireless with the switch on the side of the comuter.

The symptoms kernowpuss lists may rule out both of these issues but I thought others may find this helpful.

tangosix.
 
#12
For anything to do with broadband and wireless please bin any kit you may receive from BT and buy your own. Failing which: Log in via your next door neighbour :)
 
#13
There's been some crap advice given so far on this thread. If you're near to surrey I can pop round and have a look at it if you like?

Smudge
 
#15
DesktopCommando said:
Also

1, Talk to your service provider, maybe a bill payment has not gone through and you've been cut off.

2, Disconnect you router from all connections and plug sockets and try a hard reset (switch off for 5 mins)

or

http://www.microsoft.com/athome/moredone/wirelesssetup.mspx
Hmmmm, in that case when he plugged directly to the router he wouldn't get a connection.
 
#16
If your using a Belkin G Wifi make sure the router is nowhere near a speaker as this interferes with it, took me ages to work that one out.
 
#17
smudge67 said:
There's been some crap advice given so far on this thread. If you're near to surrey I can pop round and have a look at it if you like?

Smudge
Well the advice you gave was certainly staggering, in short if you have nothing useful to say then don't say anything at all.
 
#19
Higround said:
smudge67 said:
There's been some crap advice given so far on this thread. If you're near to surrey I can pop round and have a look at it if you like?

Smudge
Well the advice you gave was certainly staggering, in short if you have nothing useful to say then don't say anything at all.
Actually, my lack of advice is because of the amount of things potentialy causing the error. It could be the Encryption (WEP etc), the WEP Channel settings, the WEP key, the Laptop wireless software, the router MAC address setup, the number of IP addresses the router will allow, the lease time of the IP address, shall I go on??

If he lives local to me I have no problem popping round and taking a look. That's proper help.
 
#20
kernowpuss said:
I'm a she Smudge :D
Sorry, are you local to me? I'm in Surrey

What I will say is that your router harware is sound. The settings may not be though?
 

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