I jacked up my wife’s car to change the front wheel. After I had removed the wheel the supplied jack snapped and dropped the car onto the disc and jack, damaging the body work. I phoned the car manufacturer and took the car and jack to an autherised dealer to be inspected and they have come back and said I had put the jack in the wrong place and the damage was my fault. The jack and jacking point are idiot proof, having a marked groove in the sill where the jack will only fit in so I am pretty confident it was in the right place and I don’t see how this would have made the jack snap.
They have gave me 2 options, take it to a second dealership for another opinion or contact Motor Codes but I am thinking of contacting a solicitor as it was only by luck i was not putting the new wheel on when it dropped.
Any suggestions of what to do or prior experience of this happening?
They have gave me 2 options, take it to a second dealership for another opinion or contact Motor Codes but I am thinking of contacting a solicitor as it was only by luck i was not putting the new wheel on when it dropped.
Any suggestions of what to do or prior experience of this happening?