Help Needed

#1
I am posting this in here because I am not sure where is best!

Through my work with DWP I had reason to meet a couple today who are in very serious financial difficulties. He is ex forces and was medically discharged, she was working full-time until early this year when she became ill and has been in receipt of statutory sick pay since. They have two young children.

They have exhausted all obvious avenues of assistance and are waiting on an appointment with a veterans association who can give them financial and benefit advice. The problem is they are in so much financial trouble they even owe money to the school for school meals that they have provided after mum had to tell them she had no money, I know this must have been very humiliating for them both.

I wondered if there was an organisation that offers practical help such as food vouchers or hampers, fuel tokens etc for ex-service personnel. I did suggest they contact the social work department as they can direct them to civvie organisations but understandably they were not keen due to the stigma that thought even conjures up.

If anyone can suggest where they can turn to I can get the info and let them know. I am really worried about them and can't sit back knowing they are at rock bottom.

Thank you in advance!!

Annie xx
 
#3
Citizen's Advice Bureau should be able to advise them about benefits and grants and stuff they may be eligible for. For example the school meals should be free if they are on a low income, CAB can tell them what paperwork they need to present and where to get it from, they may well be eligible for a Community Care Grant from DWP, again CAB will be best placed to advise on that stuff.
Direct.gov.uk also has lots of information but you'll need to wade through it...

A horrible position to be in, I hope they can get themselves back on track.
 
#5
Thanks Wench and Detonator - CAB have a waiting list for appointments 3+ months long, the benefits situation is complicated as he is in receipt of all he is entitled to and as she is in receipt of SSP which is more than ESA there are no further benefits they can claim. All means tested benefits are ruled out as on paper they are ok but the reality is far removed.

I will contact the British Legion and see if they can get an urgent appointment.

Thanks!

A
 
#7
Don't forget that most Regiments & Corps operate a "day's pay scheme". Assuming that he contributed to that during his service, his former capbadge may also be in a position to help financially - although this is often done in concert with ABF and/or SSAFA
 
#8
Don't forget that most Regiments & Corps operate a "day's pay scheme". Assuming that he contributed to that during his service, his former capbadge may also be in a position to help financially - although this is often done in concert with ABF and/or SSAFA
 
#9
Thanks guys!

A point of note to everyone - this situation came about because the main earner became ill. She is a young woman with a young family caring for her husband who has PTSD. Everything was fine up til then financially. If I could give anyone advice it would be to have some kind of insurance for sickness, her contract means that she only gets SSP and their income has dropped by about £1100 per month. His income is made up of non means tested benefits which rule out the option of means tested help.

It just goes to show that most of us are only one months salary away from financial hardship.

Take care,

A x
 
#10
Hopefully The Gimp has sent you a link to MDN/Holidays4Heroes

If he hasn't, and instead has offered you the fourth place with The Snail and BigBird, then you may want to contact MDN who specialises in this kind of embarassment reduction!

Will await the call for sheckles

MM
 
#14
top banana...will send sheckels as soon as i have some! Anyone want to buy a 15yr old??
 
#15
Im_the_Mummy said:
I am posting this in here because I am not sure where is best!

Through my work with DWP I had reason to meet a couple today who are in very serious financial difficulties. He is ex forces and was medically discharged, she was working full-time until early this year when she became ill and has been in receipt of statutory sick pay since. They have two young children.

They have exhausted all obvious avenues of assistance and are waiting on an appointment with a veterans association who can give them financial and benefit advice. The problem is they are in so much financial trouble they even owe money to the school for school meals that they have provided after mum had to tell them she had no money, I know this must have been very humiliating for them both.

I wondered if there was an organisation that offers practical help such as food vouchers or hampers, fuel tokens etc for ex-service personnel. I did suggest they contact the social work department as they can direct them to civvie organisations but understandably they were not keen due to the stigma that thought even conjures up.

If anyone can suggest where they can turn to I can get the info and let them know. I am really worried about them and can't sit back knowing they are at rock bottom.

Thank you in advance!!

Annie xx
Where do they live?
 
#16
bigbird67 said:
top banana...will send sheckels as soon as i have some! Anyone want to buy a 15yr old??
Put up the pic of him in his Borat mankini, that will get a few bids.
 
#19
I want to say a HUGE thank you to Hols4Heroes who are in the process of helping the family I was concerned about.

You guys are fabulous and I will be singing your praises to everyone who will listen.

A x

:dance: :clap: :dance:
 
#20
D0lly86 said:
bigbird67 said:
top banana...will send sheckels as soon as i have some! Anyone want to buy a 15yr old??
Put up the pic of him in his Borat mankini, that will get a few bids.

Jarrod would sulk, he has him lined up as a catamite!! Glad they are sorted Mummy!
 

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