My PC is a rather aging Dell, however a year ago it was completely overhauled with all new and upgraded internals. Don't know the tech specs unfortunately, as I am an utter technotard. The work was all done by a local engineer whom I know. I live in a village location, within 1/4 mile of the BT exchange, however said exchange has yet to be upgraded into the 21st century and the best connection available around here is up to 8mb. I have mine provided by Orange (or EE or whatever they're calling themselves now). My connection had been for a long time running at about 7mb, sometimes dipping to about 5mb at peak times. That was until about 2 months ago when, literally overnight I found I could no longer stream, and was lucky if I could send or receive e-mails. Speed tests were showing the connection running normally so I got the same engineer to look at my PC again, he found nothing wrong with it. That began the last 6 weeks+ of phone calls to Orange's so called technical support, multiple visits from BT openreach, etc. The end result has been it's no different. I can conduct multiple speed tests on different testing sites, one after the other, and get wildly fluctuating results (sometimes the connection is so poor I can't even get the test pages loading). I've tried the tests with different browsers, different test sites, running tests back to back, or at the same time in different tabs, every combination I can think of. All the normal diagnostics have been done. The router has been replaced, I've done the tests with other devices and got the same results. I'm on a wired connection straight into the only phone socket with a built in filter, this has all been checked by BT and the equipment in the exchange replaced (allegedly anyway). Even when the speed tests are showing full speed I can't play a clip on Youtube at the lowest setting. Orange have as good as admitted they've not got a clue. I've got a migration code to go to another provider on the basis that it can't be any worse, my connection won't load a page any more demanding than a plain text forum most of the time. Any thoughts/suggestions gratefully received, I'm tearing out the little hair I have left at the moment.