I took out a new motor policy last month. I am in Belgium, so I need a Green Card. When I renewed previous NAAFI Financial policies, the green card came automatically with the certificate and other documents. Now Close Brothers say that they don't issue green cards, but I can collect one from my local NAAFI Financial branch. Long way from Brussels to JHQ! So, now I have one long-standing NAAFI Financial Norwich Union policy which sends me a green card automatically on renewal, and one where I am still without a green card a month after taking out the policy. This means an unregistered car for one month. What a farrse! Is there a number that I can contact Close Brothers on where I can speak to someone over the age of 17 who might understand this issue?