After some basic legal advice here. My grandparents (both in thier 80's/90's) recently decided to have a look at one of those mobility scooters for my granddad who has MS. They contacted a local supplier, and the saleman came round, and fast-talked them into a sale for Â£950. They needed a lightweight ramp to get up some stairs outside their flat (which I think is completly unsuitable for a scooter anyway) and were supplied with a piece of wood which my nan had trouble lifting. My grandad used it once, and found he couldn't control it very well, and decided they couldn't use it. The saleman took it back after they'd owned it for 4 days, and said they'll get Â£600 back, but only after he's re-sold it. Since then they've heard nothing, so they've asked me to chase it up (wish they'd bloody asked me in the first place) Isn't there some statuatory rights that give them a full refund within 30 days or something? I think they've been well and truly stitched up here., but I want a few facts at my disposal before I ring or visit this spiv that made the sale in the first place. Any and all advice welcome, and would be greatly appreciated, thanks.