You also have the right to challenge both the injustice and the answer to your question in court. If it's a case of you can't afford the legal costs then do what some on here suggest about how GM and getting backing, something like a go fund me type thing, Could be a lot of folks agree with you and will contribte.
Mate I agree with you, it isn't right but the thing is this conversation is not about that. It's about her right to a legal challenge against the government. You have exactly the same right to challenge what you see as injustice and the answer you were given.
It seems to me that your MP has forgotten whom they represent and that both they and the government are answerable to the people, (well that's the theory anyway). We both know the reality is somewhat different.
True.