G10BH Luminosity Question


we have sold 300+ G10BH's to individuals, but today got a message from someone out in Africa to say that his did not glow in the dark. While we have never had anyone else contact us about this issue, I would appreciate it if anyone has bought one from us and is having luminosity problems could get in touch. We have checked our existing stock and all are fine. We believe this is a one off problem - a Friday afternoon job!

However as we appreciate that some of our customers are working in environments that require the kit to work 100%, then we need to know if there are any other rogue ones.

I have checked with the manufacturer in Switzerland and they have had no other reports of this issue. The main contract batch of 3000 have also had no issues reported regarding luminosity...

many thanks

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