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From Luke Davy Trading Limited - Re: Sky Television

#1
To all those who have Sky from our company.

We have been having major problems with Sky Television. Sky Television have decided that they do not want the customers outside the UK anymore so they have caused many problems which have resulted in customers being switched off and customers being charged for a service not provided. I wish to point out that it is Sky Television that has taken the money from your account and not us. We have tried many times to get this money back and they are refusing to pay this back. It has now resulted in my company having to take Sky Television to court for things that they said about me personally and also I will be taking them to court over money that they owe me.



I am sorry for the behaviour from Sky but it seems that I am powerless to stop this.

If you have any questions please call me 01395 239 212 or fax 01395 239213 or e-mail ldtex5@yahoo.co.uk.

Kind Regards




Luke Davy
 
#2
lukedavy said:
Sky Television have decided that they do not want the customers outside the UK anymore
Sky TV have never been allowed to have customers outside of the UK - their licence does not allow reception outside the UK - this is made quite clear on their website and this has always been the case.

Any other companies that are supplying cards for Sky TV reception knowing that such reception will be taken outside the UK are acting in a way which is inconsistent with both Sky TV customer service policy and the telecommunications legislation.

I think perhaps you should point this out to any disgruntled customers - and perhaps also explain to them why you did not make their positiion clear when they started their contract with you.
 
#4
BiscuitsAB said:
I know guys who have sky cards registered in the uk and us them in the Eu. Whilst this is a breech of Sky usage and cannot of course be condoned it seems to wok perfectly well.
Yep - I too know of at least one person who does this...... and as you say it is qute wrong.
 
#5
Yes, it is so terribly wrong. Why?

If you pay for it whats the problem?

I had it whilst in Germany, unfortunately cant get it where I am at the moment.
 
#6
heidtheba said:
Yes, it is so terribly wrong. Why?

If you pay for it whats the problem?

I had it whilst in Germany, unfortunately cant get it where I am at the moment.
I had (oooops) know people whohad sky in Germany for years through my (ooops there) parents houses.


H_T_B I take it the devil wont let you have it down below then. :wink:
 
#8
The_IRON said:
heidtheba said:
Yes, it is so terribly wrong. Why?

If you pay for it whats the problem?

I had it whilst in Germany, unfortunately cant get it where I am at the moment.
I had (oooops) know people whohad sky in Germany for years through my (ooops there) parents houses.


H_T_B I take it the devil wont let you have it down below then. :wink:
No mate, have to go to pub to watch the footie. Barsteward :wink:
 
#9
BiscuitsAB said:
heidtheba said:
Yes, it is so terribly wrong. Why?

If you pay for it whats the problem?

I had it whilst in Germany, unfortunately cant get it where I am at the moment.
Because you registe the account to a UK address, and there is apparently something in the small print in the contact about usage etc.
Biscuits, when I moved to BFG in 03, none of my BBC channels worked. Turned out they had changed the frequency, Phoned Sky, explained the problem and they sent a booster signal out which sorted the problem.

Even sent my Sky mag to BFPO address.
 
#10
If they have taken you money via direct debit and are not giving you the service, ask the bank to refund and they'll do it within a couple of days, they will get the dough back from Sky themselves.

Its called an indemnity claim.
 
#11
Sorry for going off topic on this but I have a question,

I have sky plumbed into my house, into a single standard box. I've since aquired a second box with a card.

The question is, does anyone know how to connect the second box?
 
#12
devilish said:
Sorry for going off topic on this but I have a question,

I have sky plumbed into my house, into a single standard box. I've since aquired a second box with a card.

The question is, does anyone know how to connect the second box?
I believe you need a double LNB off your sky dish, I have Sky + and multi room. Not an expert on the subject though.
 
#13
The_IRON said:
devilish said:
Sorry for going off topic on this but I have a question,

I have sky plumbed into my house, into a single standard box. I've since aquired a second box with a card.

The question is, does anyone know how to connect the second box?
I believe you need a double LNB off your sky dish, I have Sky + and multi room. Not an expert on the subject though.
Yes IRON, thats all you need.

Get them at any electrical shop.
 
#14
The_IRON said:
devilish said:
Sorry for going off topic on this but I have a question,

I have sky plumbed into my house, into a single standard box. I've since aquired a second box with a card.

The question is, does anyone know how to connect the second box?
I believe you need a double LNB off your sky dish, I have Sky + and multi room. Not an expert on the subject though.
I guessed as much, pity the bloody dish is 70 ft up on my chimney!

I was wondering if there was a way to intoduce a splitter connection to the existing cable?
 
#15
The_IRON said:
devilish said:
Sorry for going off topic on this but I have a question,

I have sky plumbed into my house, into a single standard box. I've since aquired a second box with a card.

The question is, does anyone know how to connect the second box?
I believe you need a double LNB off your sky dish, I have Sky + and multi room. Not an expert on the subject though.
You did need a multi point LNB, If you have Sky + you should have 4 points on the Sky dish. 2 of these will be required for the operation of Sky + leaving two spare.

Sky do a multi room package costs an extra £10 per month I think, they can fit the required LNB for you if needs be.

Hope this helps
 
#16
Yep, you can devilish.

Again you can get a splitter from any elec shop.

Just plug your exsisting cable into splitter and relay out from there.
 
#17
I was hoping to do it without having to fork out £10 to sky every month for what effectively is just another cable running into the house.
 
#18
I dont pay the extra money, I use it just like a free view box, I get the BBC's ITV's etc etc.

If I want to watch anything up specifc I take the other card up stairs. Works ok except for the Movie Channels.

Probably is an easier way but it works for me.
 
#19
heidtheba said:
Yep, you can devilish.

Again you can get a splitter from any elec shop.

Just plug your exsisting cable into splitter and relay out from there.
Cheers heid, I'll pop out and get one. Is there a typical type of coax? I've got about 30m of old coax that came with my old cable TV package, will that suffice?
 
#20
I pay £52 a month for the full package with sky+ upstairs and the £10 multiroom full package upstairs for the kids. I looked at downsizing the package but it would cost more in the long run so £52 for two full packages isnt too bad seeing you can watch two different channels and record downstairs.
 
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