Firmware fix breaks drives, Seagate users claim

Discussion in 'Gaming and Software' started by jaybee2786, Jan 21, 2009.

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  1. According to a new thread on the Seagate forums, the new firmware can actually brick drives after a successful update. A number of folks are complaining of unusable Barracuda 7200.11 500GB drives (model number ST3500320AS) after installing the update, and one user has complained of a similar problem with a 1TB model. The drives reportedly become inaccessible, much like when the bug in the previous firmware version reared its head. On the upside, several users have reported success flashing back to the AD14 firmware, which apparently predates the initial bug - and they say their data is intact. Others will probably want to get in touch with Seagate tech support and ask for that free data recovery service.
  2. Jimmyneutron here is a fix to fix the fix lol fix

    Seagate releases fixed firmware fix for Barracuda 7200.11s - [hardware] Digg icon StumbleUpon icon icon Facebook icon
    05:04 PM EST - Jan,22 2009 - post a comment
    Good news! Barracuda 7200.11 owners can now download a new firmware fix that (hopefully) won't brick their drives. Seagate has put out yet another statement with the latest on the bricking fiasco:

    Seagate has isolated a potential firmware issue in limited number of Barracuda 7200.11 hard drives and related SATA drives based on this product platform, manufactured through December 2008. In some unique circumstances, the data on the hard drives may become inaccessible to the user when the host system is powered on. While we believe that the vast majority of customers will not experience any disruption related to this issue, as part of our commitment to customer satisfaction, Seagate is offering a free firmware upgrade to proactively address those with potentially affected products. This new firmware upgrade corrects compatibility issues that occurred with the firmware download provided on our support website on Jan. 16. We regret any inconvenience that the firmware issues have caused our customers.
  3. PM Sent. :)