This should clear this one up I think. Cheers John.
If you go to the main Moto site and email them & ask why this service area and any others you know are doing this, you may get a suprise as anytime I have complained about service cleanliness etc, they send complimentary food vouchers Â£15 a time sometimes and an apology, so if you have actually experienced no forces discount @ this branch or any other email MOTO, PS my lad is an assiatant mgr in leigh delamere M4 WB he told me to tell you write in / email them too.
this is the contact / complaint form
Try it m8 they are very focused on customer service tell them you use their service areas for big convoy moves etc,in preference to other ones, and when coming back to the uk from abroad.
They normally apply discounts to all shops on their sites