Expedition Ops Room summer contract


Incident Response Managers
High Wycombe based
7 days on, 7 nights on, 7 days off shift basis
£100 per shift
3 month contract: 29th May – end of August 2009

At a glance…
World Challenge provides educational expeditions in the developing world and closer to home which teach life skills, stretch comfort zones and expand minds outside the classroom.
We are now recruiting for reliable and professional individuals to join our busy Operations Room this summer. 
What you’ll be doing…
In this challenging and exciting role, you will provide a comprehensive incident handling service and support to our expedition teams; handling operational enquiries from the 350 expeditions taking place in various destinations around the world.
Often in remote areas in developing countries, each team comprises of an Expedition and School Leader, and young people of around 13 to 18 years of age.  Therefore a prompt response and assistance is paramount to ensure that the expeditions suffer minimal disruption and that our high standard of safety and back-up is maintained.
Working in pairs and responsible for the management of Duty Personnel, you will also ensure accurate reporting of queries and provide in-country teams with up-to-date information. 
What are we looking for..?

Experience within a military or emergency services operations room environment.

Exceptional organisational and prioritisation skills.

Excellent communication skills within a fast moving, operationally driven environment.

Ability to balance operational need with a commitment to strong customer service.

Experience in accurate reporting procedures a must.

IT skills – Microsoft Office and use of databases.

Qualifications and/or relevant knowledge of the outdoor industry (and/or expeditions), or a background in logistics and overseas operations would be a definite advantage.

Previous First Aid or medical experience desirable

Closing date: 20th April 2009
Interviews and Assessment: w/c 4th May 2009
To apply, please send:

Covering letter outlining how your skills and experience match the criteria to:

Find out more… www.world-challenge.co.uk
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