Ebay Skanking Tw*ts?

#1
Could not find a business section on Arrse , how about one ?

Anyway , I just sold an item on ebay and my ad very clearly stated in big red letters that payment by paypal is subject to a 3.4% surcharge and requested customers pay me direct by credit or debit card .
So a guy buys the goods and pays by paypal but does not pay the extra 3.4% , he`s refusing to do so and says its illegal/against ebay policy to charge extra for using paypal , surely insisting this is anti competitive and illegal itself?
 
#2
Sorry you are screwed - Ebay specifically state that you are not allowed to add in the costs of using Paypal into the final price as a surcharge.

I'd keep quiet and not put it on the next auction you do as they can remove the auction, not repay your listing fees and ban you for this.

The specific part of the agreement is below:

Misleading & Discouraging Payments

Sellers who state in their listing that they accept certain payment methods must not selectively offer those payment methods to buyers or discourage buyers from using those payment methods.

This means that sellers must always accept payment from buyers through the payment methods they have selected in their Payment Details section of their listing, including PayPal, and must not act in any way to discourage buyers from paying by these methods. For example, you may not insist that a buyer pay a surcharge, if paying through a certain payment method.

Breaches of any part of this policy may result in a range of actions including:

Listing cancellation

Forfeit of eBay fees on cancelled listings

Limits on account privileges

Loss of PowerSeller status

Account suspension
S_R

p.s. do what everyone else does and include it in the P&P costs.
 
#5
Its a bit like the 2%ish people put on for using your Credit Cards I think its wrong.

You want the flexibility of cleared funds in your bank so you should pay the 2% charge for that pleasure, why should I have to pay both the Credit Card charges and your 2% charge for quick cash.

Shouldn't have put the option to pay by Paypal without a little extra on your sale, unlucky :)
 
#7
Its a bit like the 2%ish people put on for using your Credit Cards I think its wrong.

You want the flexibility of cleared funds in your bank so you should pay the 2% charge for that pleasure, why should I have to pay both the Credit Card charges and your 2% charge for quick cash.

Shouldn't have put the option to pay by Paypal without a little extra on your sale, unlucky :)
I pay less than 1% for credit cards and 25p for debit cards.

You dont have the option not to accept paypal.

You dont get, it`s you that gets charged extra because of the thieving banks and credit card companies , the retailer just charges more to cover it and fund are not available instantly , upto 5 days is normal.
 
#11
I pay less than 1% for credit cards and 25p for debit cards.

You dont have the option not to accept paypal.

You dont get, it`s you that gets charged extra because of the thieving banks and credit card companies , the retailer just charges more to cover it and fund are not available instantly , upto 5 days is normal.
To be honest never really noticed the non opt out option for Paypal always used it for the piece of mind that I'd get the money.

Also for the relative cost of 3% its never really been a problem, that really depends on the price of what your selling. £20 = 60p charge not alot in the general scheme of things.

However I've always put 3% onto what ever i'm selling to keep me happy.

At the end of the day the price is what you're paying the % charge only hurts when someone gets to the check out and says I'm now going to charge you 3% for the privilage of buying from me, which I hate.

As someone said they have to make some money. :)
 
#12
Could not find a business section on Arrse , how about one ?

Anyway , I just sold an item on ebay and my ad very clearly stated in big red letters that payment by paypal is subject to a 3.4% surcharge and requested customers pay me direct by credit or debit card .
So a guy buys the goods and pays by paypal but does not pay the extra 3.4% , he`s refusing to do so and says its illegal/against ebay policy to charge extra for using paypal , surely insisting this is anti competitive and illegal itself?
Just because Ryan Air rip people off with extra charges dosn't mean every one else should try it.
 
#13
To be honest never really noticed the non opt out option for Paypal always used it for the piece of mind that I'd get the money.

Also for the relative cost of 3% its never really been a problem, that really depends on the price of what your selling. £20 = 60p charge not alot in the general scheme of things.

However I've always put 3% onto what ever i'm selling to keep me happy.

At the end of the day the price is what you're paying the % charge only hurts when someone gets to the check out and says I'm now going to charge you 3% for the privilage of buying from me, which I hate.

As someone said they have to make some money. :)
Ebay charges around 10% on many items then add 3.4% for paypal ,add`s up to a lot on some of the products I sell which are generally around the £400 mark,greedy cnuts
 

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ADC
Book Reviewer
#16
I'm sure that when you buy an item in a shop you actually pay more than the cost price of the item. There has to be a markup to create a profit, and without profit there ain't any business.

How else are PayPal/Ebay supposed to make a profit if they don't add a surcharge?
 
#19
I'm sure that when you buy an item in a shop you actually pay more than the cost price of the item. There has to be a markup to create a profit, and without profit there ain't any business.

How else are PayPal/Ebay supposed to make a profit if they don't add a surcharge?
I don't have a problem with them making a profit , what I don't like is being shafted , look up how much ebay / Paypal make every year , nearly all internet retailers sell for a lot less on their own sites , its you the consumer who pays for it all in the end .
Like I said I sell items for around the £400 mark , If ebay charged say 3% and I could get customers to pay me by credit card direct I could reduce the price by £30 , surely that would suit you ?
 

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