I have just signed up to talktalk for t'internet and landline. Got my 1st bill today higher than it should be as I had to pay a connection fee. No issues with that. My issue is this: the payment is to be taken by direct debit halfway through the month. Financially it isn't a major hindracne as my monetary skills have come a long way since I was young squaddie in Germany insofar as I now appreciate that money doesnt grow on trees and NAAFI chargecards are extortionate. I just prefer that all financial obligations are met on the 1st working day of each month as its a bit easier. I contacted talktalk and got through to a call centre in Capetown in S Africa (seriously) and the lady who was very helpful said that talktalk dont have a scheme whereby you the customer can insist on changing payment dates! Any and every other company I deal woth be it Natwest for my mortgage or Equity for my car insurance have all been obliging when I have asked to change the date of payment. Right thats the boring bit. Now could anyone advise me if a company is legally obliged to allow a customer to dictate when direct debit payments are made as long as payment is made on time or if as seems to be the case here they aren't I have never heard of a company refusing this. Any advice would be appreciated.