2 weeks ago purchased an iPod Touch as a Christmas gift for Mrs K as she kept nicking mine & les enfants had filled it with loads of free Apps. It worked for a week but used to get really hot (like a pocket handwarmer & the battery life was a quarter of mine) Eventually it died. Took it back to PC World and asked them for a new one. They refused and said it would be sent away for technical evaluation. It took 10 days for a jiffy bag to arrive from a Scottish Company that I had to send it away to today. Am totally disgusted by PC World / DSG. The feckers refused me a refund. Just a a word of warning to anybody who is considering buying anything from DSG. I will never darken the door of their brands again. Was uber grumpy about spoken to by a spotty burger flipper on minimum wage with the customer care skills of a windy licker who suffered additional head injuries after his sunshine coach was in an RTA with a Tank Transporter.