DII / EGS

#1
I have a DII(F) account and have my own DII machine on my desk in my office. However, because ALL of the TA are classed as "occasional users" I have been told that I am not entitled to have access to External Gateway Service (EGS). This sounds b*llocks to me! I need access to external email to effectively communicate with my soldiers.

I believe that access should be determined by your role; not how often you access a DII machine. I fail to see how using the machine every Tuesday without fail and every in-barracks w/end is occasional.

Can anyone confirm/deny whether all TA personnel are subjected to this draconian 'them and us' scenario?
 
#3
Thanks DC. To clairfy, when I said 'access to external email' I meant so I can use my DII email account to send/receive to/from external addresses. I don't want to login to Hotmail, GMail, etc. (which are blocked sites).
 
#4
DesktopCommando said:
dont know about this, but all external email such as Hotmail or Yahoo is blocked
There is a way around it (I don't how they get around it), my SSM has sent me emails from DII to my hotmail account.

Edit: Having re-read what you wrote I meant that they can send email to external email accounts. Accessing from DII is still forbiden
 
#5
Bushnut said:
I have a DII(F) account and have my own DII machine on my desk in my office. However, because ALL of the TA are classed as "occasional users" I have been told that I am not entitled to have access to External Gateway Service (EGS). This sounds b*llocks to me! I need access to external email to effectively communicate with my soldiers.

I believe that access should be determined by your role; not how often you access a DII machine. I fail to see how using the machine every Tuesday without fail and every in-barracks w/end is occasional.

Can anyone confirm/deny whether all TA personnel are subjected to this draconian 'them and us' scenario?
Use your own email account. What use is an address you can only check once per week?

You will learn soon enough that there is no TA input whatsoever into regular army thinking.

msr
 
#6
One of my officers was using armynet, because people can use that Email on Dii and normal computers.
 
#8
Bushnut said:
.

I believe that access should be determined by your role; not how often you access a DII machine.
Its all down to cost (though we are not talking much individually) you need to find out who your authorised demander (AD) is, You should then be able to submit a business case for EGS.

You could PM me your DIIF external e-mail ( i will then contact you via DiiF), i am an AD for DIIF and maybe able to help you track down yours.
 
#9
My favorite DII stupidity was giving all the TA blokes JPA log ons but no DII log ons, priceless, particularly when they made JPA part of the bounty requirement, and started on the blokes for not using JPA.
 
#10
Morris_Viper said:
My favorite DII stupidity was giving all the TA blokes JPA log ons but no DII log ons, priceless, particularly when they made JPA part of the bounty requirement, and started on the blokes for not using JPA.
If this has been done then you should find that you have generic access terminals around your camp that are designated to provide JPA access for those without their own DII account.

These terminals are located in the cookhouse and the guardroom at my old place. They are assigned heavily restricted accounts that only provide access to the JPA system and have no other applications or any email account allocated. They are logged on by the staff in those buildings at the start of the working day and are shut down when the last person leaves.

This allows the 600 or so soldiers and officers to have access to their JPA accounts without the need for them all to be allocated DII accounts that would only be used to get onto the JPA system. Much simpler for everyone.

Edited to add: How is this an Arrse Site Issue?
 
#11
Travis, I think the clue to the query from Morris was in the wording... "TA blokes" are won't have a camp, guardroom, or cookhouse. Therefore no DII terminal in them! But if they did... 600 blokes trying to use one DII machine in a guardroom - rather not thanks. We do, in fairness have a DII machine setup in our TAC for use by personnel who otherwise would not have access. It just seems that when DII / JPA etc. was dreamt up, the reserve forces weren't properly taken into consideration - hence the helpdesks never open at weekends! I am not going to moan about the system anymore, as it could be a lot worse.

Back to my original question, have any TA soldiers/officers got an EGS (ex-IGS) account? Does anybody have a definitive answer as to whether TA personnel are entitled to an EGS account?
 
#12
Bushnut said:
Back to my original question, have any TA soldiers/officers got an EGS (ex-IGS) account? Does anybody have a definitive answer as to whether TA personnel are entitled to an EGS account?

Like was said above, you don’t need and IGS account. Insert the words Release-Authorised: in the subject heading line of your outlook E-Mail and you can access outside E-mail addresses.
 
#13
Bushnut said:
I have a DII(F) account and have my own DII machine on my desk in my office. However, because ALL of the TA are classed as "occasional users" I have been told that I am not entitled to have access to External Gateway Service (EGS). This sounds b*llocks to me! I need access to external email to effectively communicate with my soldiers.

I believe that access should be determined by your role; not how often you access a DII machine. I fail to see how using the machine every Tuesday without fail and every in-barracks w/end is occasional.

Can anyone confirm/deny whether all TA personnel are subjected to this draconian 'them and us' scenario?
Just ring SPOC on 188 (I think :? ) and ask for an IGS account.
 
#14
Heaven forbid a government IT project would have gaps in it. 8O
 

mysteron

LE
Book Reviewer
#15
PD - firstly you are wrong. many TA users have EGS and have standard accounts.

Bushnut - Give your ATLAS Customer Service Manager or DII Group Estate Management team a call, they should sort you out. If you don't know who they are, call the SPOC and they should be able to tell you. Failing that PM me and I might be able to help you.
 
#16
Yes I have an EGS account (but I have been given several verbal bans on using it for ARRSE :D )

But for your intended use of EGS, email. You should be using the DII role (e.g. 34SR-CO) you have been allocated, period.

If it's social emails then you should use your person role (e.g. Smythe, Charles).

You should be treating your role account in the same way you treat normal army correspondence, so when you leave that role it is handed over in a similar manner..

If you can't remember the wording in the subject line, send an email to a internet address. This should bounce back with a reply which contains the correct wording.

Except for trying to get onto ARRSE, I normally use EGS to look at traffic reports, weather reports, news, etc. I'd even say a reply like this on ARRSE is work related ... but they don't believe me!!!!
 
#17
Bushnut said:
Travis, I think the clue to the query from Morris was in the wording... "TA blokes" are won't have a camp, guardroom, or cookhouse. Therefore no DII terminal in them! But if they did... 600 blokes trying to use one DII machine in a guardroom - rather not thanks. We do, in fairness have a DII machine setup in our TAC for use by personnel who otherwise would not have access. It just seems that when DII / JPA etc. was dreamt up, the reserve forces weren't properly taken into consideration - hence the helpdesks never open at weekends! I am not going to moan about the system anymore, as it could be a lot worse.

Back to my original question, have any TA soldiers/officers got an EGS (ex-IGS) account? Does anybody have a definitive answer as to whether TA personnel are entitled to an EGS account?
Its cost and its down to your authorised demander. A standard user account costs about £25 a month I believe, if your AD is happy to "pay" for a TA soldier to have a standard account that he might use once in a blue moon then its his choice. The only people that have standard accounts here (as previously mentioned) have a role attached.

If you want to send emails to your soldiers, why not utilise the multiuser mailbox (I'm assuming you have one) ?
 
#18
CAARPS said:
Bushnut said:
Back to my original question, have any TA soldiers/officers got an EGS (ex-IGS) account? Does anybody have a definitive answer as to whether TA personnel are entitled to an EGS account?

Like was said above, you don’t need and IGS account. Insert the words Release-Authorised: in the subject heading line of your outlook E-Mail and you can access outside E-mail addresses.
Yes TA can have EGS and standard user access but this is subject to approval by your budget holder as these services incur an ongoing monthly charge to the unit in the region of £35 per month. Speak to your authorised demander who is responsibly for upgrading accounts and demanding EGS access. Email him a quick note justifying why you need a standard account/EGS. He may then approach the budget manager (usually the RAO) for approval to make the changes and then request them through the DII ASR form.

If you don't know who your AD is login in to DII then click Strart>Programs>DII Service Catalogue. Enter your UIN and search and it will tell you who the AD is for your unit.

So long as you can justify the cost of having a standard account/EGS your unit can make it happen.
 
#19
spaz said:
Bushnut said:
I have a DII(F) account and have my own DII machine on my desk in my office. However, because ALL of the TA are classed as "occasional users" I have been told that I am not entitled to have access to External Gateway Service (EGS). This sounds b*llocks to me! I need access to external email to effectively communicate with my soldiers.

I believe that access should be determined by your role; not how often you access a DII machine. I fail to see how using the machine every Tuesday without fail and every in-barracks w/end is occasional.

Can anyone confirm/deny whether all TA personnel are subjected to this draconian 'them and us' scenario?
Just ring SPOC on 188 (I think :? ) and ask for an IGS account.
SPOC will only inform you that you must go through your AD to get EGS.
 
#20
Thanks for the replies - it's a little clearer now. At present I have a 'personal' account, so could really do with getting a 'role' account created (i.e. B Troop Commander) so when I do move job/location it can be handed over to the incoming bod.

I have heard about the "release-authorised:" thing before, and tried it. Being a bot of an IT buff, I wasn't surprised when it didn't work. But thanks anyway.

It was my AD that said I wasn't entitled to an account, and now I know why - he'd have to pay a monthly cost for it! So it's possible, but I'd have to convince him that it is worth it. No problem, sounds like it will take a little more convincing that's all!

Would it also be my AD if I wanted to have a role-based DII account created?
 
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