I am posting this to see how many others are currently or have in the past suffered at the hands of the incompetants at DHE or the Housing Information Centres (HIC's). I am within 3 weeks of moving to my new assignment, and still have no MQ allocation. I have received a letter from DHE to say allocation would be within 15 days, but that has come and gone. I was also told that I wasn't to contact them, but the civvy in the welfare office could!! Here is a list of statements and excuses so far from these idiots:- 1. It's silly season, everyone is being posted - What? All to the same place as me, all 90 odd thousand?!! 2. We are currently undermanned - Aren't we all love. 3. There are others waiting above you - Pull you're finger out then! 4. We need to find time to sit down and allocate - No Sh1t! 5. You will be allocated this week - No I wasn't 6. You will definately be allocated this week - No, I still wasn't 7. I should retain my current quarter - DHE here won't allow it, they need my house. 8. I don't know who told you you would be allocated, no one here would have said that (HIC) - But isn't allocation your job?? 9. I sympathise with you - No you don't. You have no idea. 10. We don't have enough MQ's - There are lots of officer quarters empty, or what about (dare I say it?!) HIRINGS?!! I have just returned from Iraq and face the prospect of being Married Unaccompanied for god knows how long. I have been to the MQ estates at my new assignment and have seen how many MQ's are empty, but apparently MHS have them for repair. Once allocated, MHS have 15 days to carry out all repairs before the new occupants arrive, so they use this as an excuse as well. I have had to make a decision over my childrens schooling too. As it will be the start of a new school year, I had to decide whether to hold on to their places at my current location for possibly 2-3 weeks, or take them out at the end of the last term as places at their schools here are at a premium. I telephoned nearly every school in my new assignments area, and have been fortunate to eventually find places for them. I was told if I had left it any longer, then we would have had no chance. I informed DHE I had done this, and they said I shouldn't have, as they advised in their letter. There was no such advice in their letter, other than you will be allocated within 15 days and don't phone us!! I have used their complaints procedure twice and have received no replies - maybe I am taking up too much valuable time. I have also contacted the AFF to see if they know why they are in such disarray, and they have replied saying it is a major problem for families. DHE - We cannot put everything on hold because you haven't got the staff, time or inclination to do what it is you are supposed to be doing. SORT IT OUT for everyones sake. You are in breach of your duties to service families. Any comments or ideas most welcome.