When I first started working on the other side of Winchester, I bumped into a former colleague whose career and mine had been extremely similar and contemporaneous.
I was led to believe that they no longer use the beasts they used to use to process the Credit Of Pay (Record of Service, Pensions and all the other runs), using more distributed machines.
I dunno how your pay could ever be right if that is the case.
Right now I am grooming my nipper to come and work with me in a Big Blue Suit (we haven't worn them now for many years). He has met with the slogan, "What weighs two tonnes and runs extremely quickly?"
But what do I know? Courtesy of RAPC CC I am a Mainframosaurus with a job for life.
Train a man in Windows TM and you'll be retraining him again in a few years when the next release comes out. Train him in z/OS and he has a job for life.
I have tried really hard to avoid posting cynical posts defending Glasgow, but I can resist no longer The sad but true fact is that it is always easier to blame a faceless entety than accept blame yourselves, so when you unit admin clerk/pay clerk is faced with hairy a$$ed guys asking him why the pay isnt right, Glasgow is an easy target.
But the simple fact is 90% if all the pay and allowances are fully automated, as soon as they are keyed in, they go up the line to Glasgow and are processed nightly by the mainframe. The Mainframe doesn't have an "intray" that stuff stays sat in, i bet your admin guys do
I am not saying Glasgow are blameless for anything as if there are errors, it is their job to sort them out and rekey them if neccessary. Plus I will admit that there are certain populations that are having problems, but "the entire TA, or "whole army" isn't one of them.
Now more sad news for those that are being dealt with by Glasgow A huge amount of the staff who "knew the ropes" have already been moved to support JPA for the other services. Their old posts are now being backfilled by temp staff who are having to be retrained and don't know all the shortcuts the others did. Sad but true.
But my final comment on this subject is "are you sure the clerk is telling you the truth about your claims/wages?" Ask to see proof of transmission, what date did it go off etc. Dont let them fob you off with, "its problems at Glasgow"