I have just been told that my family has been in the wrong grade of SFA for the past 9 months. Typically, the move was set up while I was deployed on an op-tour and the first time I saw house was when most of my kit was already en-route from Germany to the UK. I questioned the both the type and grading during the handover and was told that, although the grading might be open to challenge there was no error in the type. After several months of digging through the JSPs, I decided that while I could accept that the house might be at the very bottom end of the scale for the type, it definitely falls far short of the stated grade. I submitted a formal written challenge in November which, despite weekly phone calls to the DE-HD, went unanswered until I escalated the complaint in March. I have now been told that there was a clerical error and that it is actually a lesser type of SFA that should never have been allocated to me. While the refund of accommodation charges will be nice and I think that I could push for a move at public expense â I am not sure that I want to put my family through the hassle half way through a posting. I suspect that none of the âdecision makersâ responsible for allocating the SFA or turning down my initial challenge will get the slightest b%locking for getting it wrong. They might even be amused at the consequences of their actions (personal and military kit mildewed while stored in a damp garage because of lack of dry storage; No1 son living in a room that resembles a furniture warehouse and No2 son living in something little bigger than a cupboard because this house has fewer rooms that any we have lived in for the last 10 years; wife understandably furious). The cumulative effect is not good for accompanied service and retention! I would appreciate suggestions about where I should direct my next level of complaint to attempt to ensure that the DE-HD decision makers are appropriately educated about the implications of getting it wrong!