subbsonic
LE

We've been stuck with this travesty for about 6 years now. what a total wast of time.
I'll put you thorugh to the chief clerk instead must be on page 2 of their quality manual. Perhaps we could pay for some management consultants to tell us how much extra work has been generated for chief clerks in answering these unnecessary calls.
How much more time is now spent in maintaining personal address books in either hard or soft copy because you can't get a phone book any more.
You can't blame the civvy operators for doing a thankless job.
Save us all some work, and save the poor 192 operators shed loads of indignity, bring back the phone book
I'll put you thorugh to the chief clerk instead must be on page 2 of their quality manual. Perhaps we could pay for some management consultants to tell us how much extra work has been generated for chief clerks in answering these unnecessary calls.
How much more time is now spent in maintaining personal address books in either hard or soft copy because you can't get a phone book any more.
You can't blame the civvy operators for doing a thankless job.
Save us all some work, and save the poor 192 operators shed loads of indignity, bring back the phone book