The poor fan is breaking itâs heart trying to keep it cool. The CPU is at a constant 100%. Some time yesterday the daughter said she was required to down load an updated MSN or it would stop working. From then onwards it ran slow she said (probably because the CPU was in over drive). Firefox would not run and a quick look said it was no longer installed although the shortcuts and link in programmes was there. Explorer would open but would not connect. Other things started or did not start. When opening devise manager the window was empty. Reset points had all gone and the only month available was Dec. MSN was running at 98/99%. AVG was run which made changes to about 6 items one was kernel 32 and all showed up as red in the end of the check. No viruses found. PCchecker was run and a defrage. At some point internet was lost. Following a reset using PCchecker internet worked (steam) but not firefox or explorer. The devise manager was working. Now when it runs SVC host is running 10 to the dozen. When disabled via devise manager the OS got upset and said âDCOM server problems launching serviceâ. I have two PCs both next to each other. One ok and the other not. Can any one give directions please?