MostlyBollocks
GCM
Saw an offer in store the other day for Goodyears at £52 fitted etc. Popped in today on the way home from work.
"Oh, that's an online only offer, you have to order them in advance on the web"
"But it doesn't say that on the advert"
"It should do, anyway, we have Bridgestones at £71"
I expressed my displeasure, but that's about what I paid for the last set of tyres, so although disgruntled, I was willing to do it. He then explains their "safety" policy to me.
I can have the two new tyres fitted onto the front wheels. They will then take the back wheels, check and balance them and put them on the front, putting the new tyres on the rears.
My incredulity started - "So you're going to take two tyres that you have no idea of the provenance, put them on the driven wheels and put new ones on the rears, and you call this a 'safety' policy?"
Then the penny dropped. Not only will they get to charge me for balancing and re-valving two tyres that don't need it, they can also have a 'policy' that will allow them to say the two rears are somehow defective and need replacing. By which point, I'll be stuck and have to pay regardless. The only way to avoid this, as the ever-so-helpful chap pointed out, was to have all four tyres replaced at the same time.
Anyone see any 'safety' value whatsoever in their policy?
I've been a customer of Costco for many years and this is the first time I've seen anything that's such a blatant rip-off. Makes Kwik Fit's "Ooh, look at your shock absorbers, you need new ones" ploy look almost honest.
"Oh, that's an online only offer, you have to order them in advance on the web"
"But it doesn't say that on the advert"
"It should do, anyway, we have Bridgestones at £71"
I expressed my displeasure, but that's about what I paid for the last set of tyres, so although disgruntled, I was willing to do it. He then explains their "safety" policy to me.
I can have the two new tyres fitted onto the front wheels. They will then take the back wheels, check and balance them and put them on the front, putting the new tyres on the rears.
My incredulity started - "So you're going to take two tyres that you have no idea of the provenance, put them on the driven wheels and put new ones on the rears, and you call this a 'safety' policy?"
Then the penny dropped. Not only will they get to charge me for balancing and re-valving two tyres that don't need it, they can also have a 'policy' that will allow them to say the two rears are somehow defective and need replacing. By which point, I'll be stuck and have to pay regardless. The only way to avoid this, as the ever-so-helpful chap pointed out, was to have all four tyres replaced at the same time.
Anyone see any 'safety' value whatsoever in their policy?
I've been a customer of Costco for many years and this is the first time I've seen anything that's such a blatant rip-off. Makes Kwik Fit's "Ooh, look at your shock absorbers, you need new ones" ploy look almost honest.