Concessionary travel for families

#1
Looking for info on whether my wife and family are entitled to flights to Belfast to visit family whilst I am on tour.
She was entitled on last tour(when I was abroad, now posted in UK), but Welfare/clerks say that she is only entitled to rail warrants.
Any decent reply gratefully received!
p.s Please quote regs if possible so I can quote them back to the clerks
 

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