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Computer techy type Question

My son has a netbook using firefox as his browser, but he has no navigation toolbar or menu toolbar, have tried right click but neither are there,If we revert to IE they are back. any help would be apreciated.
MSR, sorry for the slow response, there is no bookmarks bar either just the ability to open new tabs, i have even tried reinstalling firefox with the same result.

He does not want to go back to IE but without the bars FF is not much use to him. any further ideas?

Try pressing F10, this should bring up the menu bar at the top. Click on the View option, third one from the left. Then go to toolbars and and tick the bars you need.

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