Cleaning data,sms,etc from broken mobile phone.

Long story short, mobile stuck on re boot,lts going back full refund would like to have been able to clear all the stuff off it.
Its andriod, is there any way of doing this via an app or other magic?
 

tgo

LE
Try this.

make sure phone is off, then hold down power AND Vol Up, eventually you may get to a screen that allows you to factory reset or clear data.

Some phones it may work on power AND Vol Dn buttons, give it a go, you won't make it any worse than it is already.
 

RABC

LE
I had this with an iphone, and using the button sequence above worked, as long as the phone was connected to a PC by cable, with the iTunes app running.
 

tgo

LE
Yea sorry, I should have said this is an ANDROID specific thing, I don't own any fruity stuff and I'd expect their sequence is different.
 

Arte_et_Marte

ADC
Moderator
Book Reviewer
Long story short, mobile stuck on re boot,lts going back full refund would like to have been able to clear all the stuff off it.
Its andriod, is there any way of doing this via an app or other magic?
Google your type of phone and "safe mode." As said above its an easy thing to do via the buttons on your phone.

You should be able to factory reset from there.
 

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