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Claiming Flight Allowances Back

I have claimed my flights back on JPA and my clerk has then done an advance of that claim he told me that the money would be back in my account in 3 working days? is that true?
Don't quite understand! It would be normal to obtain an advance, then once expenditure is made to submit the claim - all done by yourself on JPA, claims are normally paid within a couple of days, subject to any approvals needed.


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