Claiming after the 3 year point??

I recieved an injury in GW1 in which i hurt my neck and dislocated my shoulder! the docktor put my shoulder back in by throwing my arm above my head at which point i hit the floor like a sack of spuds falling off a bedford.
Since then i have had problems with my neck and shoulder which causes great pain and numbness down my arm.
Do i have a claim and how do i go about it?
I am still serving.

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