There's a large MFO box at the back of the Admin Office, inside it is a very tightly concertina folded length of paper that extended to it's full length would stretch from JHQ to Main Building. Take it out of the box, start at top left, take an hour, use three different computer programmes and 2 x Cbt HR Specialists, work your way along to bottom right.
Done that? That's the flow chart for a travel claim. I'm not surprised DII got a moody on this week and wrapped it's tits in.