Hi work in a partnership office lots of civil serpents in there, they sort of are in CoC, SO1 and SO2 level. How do you formally complain about one? They seem to think they can muck about the serving lads in the office. One in particular is a outright prick, fed up with speaking to his line manager and CS closing ranks. I want him gone basically, personally love to drop him, they have no problem complaining about the lads to the boss. The boss says they are untouchable. Is there anyway I can formally complain?