I'd have had those problems all over their social media feeds faster than you could say "refund".
I'm not one of those people who puts issues on social media, as you end up with far too many half-witted fan-boys or "experts", who always know better - despite not having had the same experiences.
I've tried console gaming. It's utter gash.
Ahh yes, the same tired crap that has been trotted out since the first xbox came out.
A brief history of the death of PC gaming - Incredulous
Not sure about the death of PC gaming. Just look at Steam and it's sales. If anything it has grown bigger than Console gaming, although that is probably more to do with casual and Mid-range power level PC gaming. FPS on PC with Keyboard and Mouse is still the dogs (I know you can do it with consoles but for some reason has not taken off, probably long time console gamers not wishing to try it out and get used to it). Not sure where the evidence lies WRT PC gaming being dead?
As stated, I've always enjoyed PC gaming - going back to 1989(ish), with my old IBM PS/2 and it's 8086 CPU, I've had around 5 different gaming desktops (Trigger's broom upgrades) and 7 or 8 gaming laptops over the last 19 years, in addition, I've also had: PS1, 2, 3 XBOX (original) and 360, prior to getting the ONE X - and up until getting the ONE X, I've always preferred keyboard and mouse. I'm by no means a console fanboy, I've come to the conclusion that I just like being able to buy a game and run it immediately (well after a 80Gb download (GTA: V I'm looking at you....)), and not have to wonder when I'm going to have to blow another several hundred quid on a graphics card. Take Elite: Dangerous for example, my £400 XBox ONE X runs it at 1080p at 60fps and it looks utterly stunning, in comparison my gucci £1,200 laptop can either run it in one or the other (but not both) and I still have to disable some of the effects.