I traded a game for Just Cause 2 yesterday, this was brand new and sealed. I stuck it in the PS3, downloaded the recent system update 3.21, and the game attempted to load up. I was taking ages so I ejected the disc to find a circular scratch around my brand new game. I popped into gamestation today to try to get it cleaned, apparently they cannot clean bluray, so I asked them to chance it. The manager said, "that is laser burn, no!" ..So I phoned Sony to inform them their system has just ruined my new game. They say, "we can have it in to look at it (PS3), if it is faulty, we can replace it for Â£131!" .....he also said that there due to the technology, there is no way the PS3 can cause laser burn.. Other than fcuking up this game, the PS3 works fine. Where do I stand, or more importantly, who can I blame to get the game replaced? I am now on my 3rd PS3 after previous breakdowns. Sony have always replaced no problems, untill now!