Really really really OUTRAGED!!!! Got my 360 back yesterday after sending it off for repairs. I was suffering form a Red Ring of Death. Played on it for a couple of hours last night. Fine until it started to freeze on me. "Ok, calm down" I said "just a glitch, it'll be ok tomorrow." Not a 'king chance! Back from work, turned it on and what do ya know; 3 red lights on the front of it. Called support, went through all the trouble shooting with more than a little hint of pee'd off from me. Apparently I have to send it off for a repair again, and I can't even contact the repair centre myself to find out what they didn't fix. Sent them a snotty email asking them what they plan to do to provide me with a working console otherwise I want all my money back for said console and games. Others here must of had the same problems and did you manage to get your money back?