In a nutshell a friend has had flood damage to her house. Insurance chap assessor said that alternative accomodation couldnt be found for 2 adults 2 dogs and a cat. The houe is a bombsite. No access to upstairs ie facilities and beds. No water in fact no utilities at all. Now on the insurance policy its states that alternative accomodation is the the responsiblity of insurer. Are there grounds here for compensation for breach of contract so to speak? Can my friend find somewhere then bill costs to insurance company? Advice much appreciated.